Category
How to use | Refer to detail page |
---|---|
Main ingredients | Refer to detail page |
Composition | Hair shampoo(500ml) + Hair Conditioner(500ml) + Body Wash(500ml) + Body Lotion(500ml) |
Expiration date | Marked on the container |
Manufacturer | 我天然 |
Handling Precautions | 1. 使用本品出现异常情况时请立即停止使用,若继续使用可能导致情况恶化, 请遵循皮肤科医嘱。 1)使用过程中出现红斑、肿胀、瘙痒、刺激等异常情况时。 2)使用部位在直射光线下产生以上异常情况时。 2. 请勿使用在有伤口的部位、湿疹及皮肤炎等有异常情况的部位。 3. 保管及使用注意事项。 1)使用后请盖好盖子。 2)请置于婴幼儿无法触及处。 3)请勿保管在高温、低温及阳光直射处。 4. 如不慎入眼,请立即用清水冲洗。 5. 若不小心将产品掉地上,请立即擦干净,否则易导致滑 |
Shipping Processing Time
International Shipping Process
1) Order Processing & Domestic Shipping: A seller prepares and sends your order to the Kmall24 warehouse in Korea.
This usually takes 2-5 business days.
2) International Shipping: After the Kmall24 warehouse checks the parcel and measures its weight, your order is shipped to your country within 1-2 business days.
Tracking details will be available once international shipping begins.
Shipping times depend on the chosen shipping method and your location.
Below are estimated shipping times for each method.
- DHL : 3-7 business days
- EMS : 3-7 business days
- K-Packet : 2-8 weeks
Upon arrival in your country, the shipment may get held at customs.
In this case, a delay in delivery could occur.
Customs and Import Taxes
The customer will be responsible for any customs tax, import duties, goods and services tax (GST), value added tax (VAT), or any similar customs-related fees.
Sellers are not responsible for delays due to customs.
Cancellations / Returns / Exchange
Order cancellations can only be made before the seller ships the item for delivery (usually 1-2 business days after the purchase).
Even if your order status is listed as “processing,” cancellations cannot be made if the seller has already shipped the items to the Kmall24 warehouse.
Requests for returns or exchanges should be made directly to the seller.
Requests can be made through the “Returns” menu under “My Orders.”
Such requests will only be accepted when the item received has a significant defect.
Please contact the seller to confirm that the item is refundable.
If a problem occurs while communicating with the seller, please contact the Kmall24 support team with photos of the defective item, invoice, and the shipping box.
Kmall24 will help you resolve any issues with the seller.
However, please note that Kmall24 will not be held responsible for any defects and will not make financial compensations on the seller’s behalf.